At NeuroHear, your privacy and the security of your health information are our top priorities. We are fully
committed to complying with the Health Insurance Portability and Accountability Act (HIPAA)
and all applicable privacy and security regulations to protect your personal health information (PHI).
This notice outlines how your health and personal information may be collected, used, and disclosed and
explains your rights in relation to that information. Please read it carefully.
Your Rights Under HIPAA
As a patient, you have the right to:
- Access and obtain a copy of your medical records
- Request corrections to your medical records
- Receive a list of disclosures about how your information has been shared
- Request restrictions on how your information is used or shared
- Choose how you would like to receive communications (e.g., mail, email, phone)
- File a complaint if you believe your rights have been violated
Our Responsibilities
NeuroHear is required by law to:
- Maintain the privacy and security of your PHI
- Inform you promptly if a breach occurs that may have compromised your information
- Provide you with this Notice and follow its terms
- Not use or disclose your information without your authorization, except as described above
Your health information may be used and shared for:
- Treatment: We may use or disclose your health information to a physician or other health care provider providing treatment to you.
- Payment: We may use and disclose your health information to obtain payment for services we provide to you.
- Healthcare Operations: We may use and disclose your health information in connection with our health care operations, such as quality assessments, training, accreditation, and credentialing.
- Your Authorization: With your written authorization, we may use your health information. You may revoke this authorization at any time in writing.
- To Your Family and Friends: We may disclose your health information to those involved in your care or payment, but only if you agree.
- As Required by Law: We may disclose your health information when required by law.
- Abuse or Neglect: We may disclose your health information if we believe you are a victim of abuse or neglect.
- National Security: We may disclose information to military authorities or federal officials for lawful national security activities.
- Research: We may use or disclose your health information for approved research purposes.
- Appointment Reminders: We may provide appointment reminders via calls, messages, or letters.
Website Privacy Policy
This section explains how personal information collected through www.neurohear.com is used and protected.
- Contact details submitted through forms (e.g., name, email address, phone number)
- Appointment or consultation requests
- Feedback or inquiries
This information is used solely to respond to your inquiries, manage appointments, and enhance user experience. We do not sell, rent, or trade your personal information.
B. Use of Cookies
Our website may use cookies to improve site functionality and track visitor interactions.
- Track website traffic and usage patterns
- Store preferences to personalize your experience
- Analyze performance and troubleshoot issues
C. Links to Other Websites
Our website may contain links to external sites for convenience. NeuroHear is not responsible for their privacy or security practices.
We use third-party tools (e.g., Google Analytics, Meta Ads, Microsoft Ads, LinkedIn Ads, email marketing providers) to collect non-medical data such as:
- Device and browser type
- IP address (may be anonymized)
- Pages visited, time spent, referral source
- Geographic location
- User behavior (scrolling, clicks, forms)
This data does not include PHI, medical records, or sensitive health information.
E. How This Data Is Used
- Improve website functionality and user experience
- Understand effectiveness of advertising campaigns
- Reach potential patients with relevant content
- Customize marketing messages
F. Third-Party Involvement
Examples of third-party tools we may use:
- Google Analytics & Ads
- Meta Ads (Facebook, Instagram)
- Microsoft/Bing Ads
- LinkedIn Ads
- Email marketing providers
- Website performance monitoring
- HIPAA-compliant CRM tools
A. Affiliates and Business Partners
We may share non-medical, non-identifiable data with trusted partners (marketing, hosting, IT, analytics) under confidentiality agreements.
B. Legally Required Disclosures
- In response to legal process (subpoenas, court orders)
- To comply with state or federal regulations
- To cooperate with investigations
- To protect legal rights
C. Use of Non-Identifiable, Aggregated Data
We may use aggregated data for performance analysis, campaign reporting, and patient satisfaction trends. This data cannot identify individuals.
D. Business Transfers, Sale, or Bankruptcy
If NeuroHear undergoes a merger, sale, or bankruptcy, your data may be transferred under confidentiality safeguards.
E. Children’s Online Privacy (COPPA Statement)
We do not knowingly collect information from children under 13. If discovered, it will be deleted promptly.
F. Data Protection & Communication
We use secure systems and encrypted communication to protect your information.
Questions or Complaints?
If you have any questions or concerns about your privacy rights, contact:
Company Address:
NeuroHear LLC
188 E Bergen Pl Suite 301 Red Bank, New Jersey 07701
Phone: 732-842-1971
Email: info@neurohear.com
You may also file a complaint with the U.S. Department of Health and Human Services at:
HIPAA Complaint Filing
HIPAA Filing Address:
The U.S. Department of Health and Human Services
Office of Civil Rights Suite F 200
200 Independence Ave SW
Washington, D.C. 20201
Toll Free: 877-696-6775
HIPAA & Notice of Privacy Practices Agreement
- I authorize release of any medical information necessary to process any and all medical claims.
- I authorize treatment and request treatment at NeuroHear, LLC.
- This authorization is effective for all health care information and I understand that I may ask for and receive a copy of this authorization form.
- I understand I have the right to inspect the information I am authorizing to be re-released. This and other specific rights regarding the handling of my health information is outlined in the Privacy Practices document.
- The information that I am authorizing to be released could be re-released or disclosed by the recipient. Such additional disclosures or releases may not be prohibited by law. We are not responsible for the actions of others who may be provided with information released as a result of this authorization.
- I acknowledge that I received a copy of NeuroHear’s Notice of Privacy Practices. I further acknowledge that a copy of the current notice will be posted in the reception area, on the website, and that I will be given a copy of any amended Notice of Privacy Practices upon request.
- This Notice informs me how NeuroHear will use my health information for the purposes of treatment and/or payment for my treatment.
- This Notice explains in more detail how NeuroHear may use and share my health information for other than treatment, payment, and health care operations.
- I understand and agree that I am ultimately responsible and liable for any amounts not paid by my insurance company.
- I authorize payment of all my medical benefits to NeuroHear, LLC.
- I hereby sign this in acknowledgement that I have been presented with a copy of the Notice of Privacy Practices.
